Privacy Policy

?️ Privacy Policy — Playroom Vibes

Effective Date: August 2025

Last Updated: August 2025

1. Who We Are

Welcome to Playroom Vibes. We operate from Australia and serve customers globally. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with:

• Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)

• General Data Protection Regulation (GDPR) for EU/EEA users

• California Consumer Privacy Act (CCPA) for California residents

• Other applicable international data laws

If you have questions, contact us at:

? support@playroomvibes.au

2. What Personal Information We Collect

We may collect the following information when you visit or use our website or services:

• Contact Info: Name, address, email, phone

• Account Info: Login details, purchase history

• Payment Info: Securely processed through PCI-compliant third-party gateways (e.g. Stripe, PayPal) — we don’t store card numbers

• Usage Data: IP address, browser type, pages visited, cookies

• Marketing Preferences and communication settings

3. Why We Collect It

We collect your personal data to:

• Process and ship orders

• Manage your account

• Provide customer service

• Send you promotional offers (with your consent)

• Improve website experience through analytics

• Comply with legal obligations

We only collect what’s necessary and lawful.

4. Your Rights

Depending on your location, you may have the following rights:

Under Australian Privacy Law:

• Access or correct your personal information

• Complain about a breach of privacy

• Opt out of direct marketing (APP 7)

Under GDPR (EU/EEA customers):

• Right to access, correct, or delete your data

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time

• Right to lodge a complaint with your national Data Protection Authority

Under CCPA (California users):

• Right to know what personal info we collect

• Right to delete your info

• Right to opt out of data sales (we do not sell personal data)

• Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, email us: support@playroomvibes.au

5. Data Sharing and Transfers

We may share your personal data with:

• Trusted service providers: Shipping, payment gateways, marketing/email platforms

• Legal authorities: Where required by law or court order

• International transfers: Your data may be processed outside your country (e.g. US or EU). We ensure adequate safeguards are in place (standard contractual clauses or adequacy decisions under GDPR)

6. How We Protect Your Information

We use industry-standard encryption and secure storage practices. Access is restricted to authorised staff only.

Our website is protected by SSL encryption, secure hosting, and regular monitoring.

7. Data Retention

We keep your data as long as needed for:

• Legal or accounting purposes

• Order fulfilment and customer support

• Marketing (until you opt out)

When data is no longer required, it is securely deleted or anonymised.

8. Cookies & Tracking

We use cookies to:

• Remember login details and preferences

• Analyse traffic with tools like Google Analytics

• Personalise marketing and content

You can disable cookies via your browser settings.

For EU visitors, a cookie consent banner is shown in accordance with GDPR.

9. Children’s Privacy

We do not knowingly collect personal data from anyone under 18. If you believe a child has submitted data, please contact us immediately.

10. Legal Disclosures

• All models featured on our website are 18 years or older

• We comply with all advertising and eCommerce regulations in Australia and internationally

• Content on this site is for adults only (18+)

11. Indigenous Acknowledgement (Australia)

Playroom Vibes acknowledges the Traditional Custodians of the land on which we operate, the Turrbal and Jagera peoples, and recognise their continuing connection to land, waters, and community. We pay our respects to Elders past, present and emerging.

12. Policy Updates

We may update this Privacy Policy to reflect changes in legal obligations or business practices.

Any changes will be published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact:

? support@playroomvibes.au